Disclaimer & Limitations
Last Updated: May 11, 2026
1. General Disclaimer
The information provided by Cwetu Jambo Safaris Limited ("we," "us," or "our") on this website and through our virtual reality services is for general informational and entertainment purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on our platform.
Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of our services or reliance on any information provided on our platform. Your use of our services and your reliance on any information is solely at your own risk.
2. Virtual Reality Health Disclaimer
⚠️ Important Health Warning
Virtual reality (VR) experiences may cause discomfort, disorientation, motion sickness, nausea, dizziness, seizures, or other adverse health effects in some users.
Consult a physician before using VR if you:
- Have a history of seizures or epilepsy
- Experience motion sickness or vertigo
- Have binocular vision abnormalities
- Are pregnant
- Have a heart condition or high blood pressure
- Have recently had surgery
- Have any other medical condition that may be affected by VR
2.1 Safety Guidelines
To ensure safe use of our VR services:
- Use VR in a safe, clear area free from obstacles
- Take regular breaks (at least 10-15 minutes every hour)
- Stop immediately if you experience any discomfort
- Do not use VR while operating vehicles, machinery, or when walking
- Ensure adequate ventilation and lighting in your VR space
- Keep VR equipment clean and properly maintained
- Supervise children under 13 when using VR
We are not responsible for any injuries, health issues, or property damage resulting from the use of our VR services.
3. No Professional Advice
The content on our platform does not constitute professional advice of any kind, including but not limited to:
- Travel or Tourism Advice: Our VR experiences are for entertainment and informational purposes only and should not be the sole basis for travel decisions.
- Medical Advice: Information about health precautions for travel destinations should be verified with qualified healthcare professionals.
- Legal Advice: Information about travel regulations, visas, and legal requirements should be verified with relevant authorities.
- Financial Advice: Pricing and booking information is subject to change and should be confirmed before making financial commitments.
Always seek the advice of qualified professionals regarding specific questions or concerns related to your travel plans, health, or legal matters.
4. Booking and Real-World Travel Disclaimer
Our virtual reality experiences are designed to provide an immersive preview of destinations. However:
- VR experiences may not accurately represent current conditions at destinations
- Wildlife sightings and natural phenomena are unpredictable and not guaranteed
- Weather conditions, seasonal changes, and other factors may affect actual experiences
- Real-world travel involves risks not present in virtual experiences
- We are not responsible for the quality of services provided by third-party tour operators
Any bookings made through our platform for real-world travel are subject to the terms and conditions of the respective service providers. We act as an intermediary and are not responsible for the actual delivery of travel services.
5. Content Accuracy and Updates
While we strive to provide accurate and current information:
- Destination information may become outdated due to changing circumstances
- Pricing and availability are subject to change without notice
- Wildlife populations and behaviors vary and cannot be guaranteed
- Political, economic, or environmental conditions may affect travel
- We do not guarantee uninterrupted access to our VR services
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
6. External Links and Third-Party Content
Our website and services may contain links to third-party websites, services, or content that are not owned or controlled by Cwetu Jambo Safaris Limited.
We do not have control over, and assume no responsibility for:
- The content, privacy policies, or practices of any third-party websites or services
- The accuracy or reliability of information on linked websites
- The security of external websites
- Any goods or services provided by third parties
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
7. Intellectual Property Disclaimer
All VR content, including 360° videos, images, audio, and descriptive content, is protected by copyright and other intellectual property laws.
Users are prohibited from:
- Downloading, copying, or distributing our VR content
- Recording or capturing VR experiences for redistribution
- Creating derivative works from our content
- Using our content for commercial purposes without authorization
- Reverse engineering our VR technology or platform
All trademarks, logos, and service marks displayed on our platform are the property of their respective owners.
8. Technical Limitations
Our VR experiences require specific technical requirements for optimal performance:
- Compatible VR headsets or devices
- Adequate internet bandwidth (minimum 10 Mbps recommended)
- Updated software and drivers
- Compatible browsers or applications
We do not guarantee that our services will be compatible with all devices, operating systems, or browsers. Technical issues, including buffering, quality degradation, or service interruptions, may occur.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CWETU JAMBO SAFARIS LIMITED AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of, or inability to access or use, our services
- Any conduct or content of any third party on our services
- Any content obtained from our services
- Unauthorized access, use, or alteration of your transmissions or content
- Any other matter relating to our services
This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.
10. Governing Law
This Disclaimer shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising under this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.
11. Changes to This Disclaimer
We reserve the right to modify this Disclaimer at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
12. Contact Information
If you have any questions about this Disclaimer, please contact us:
Cwetu Jambo Safaris Limited
Email: legal@cwetusafaris.africa
Phone: +254 724 228 859 / +254 733 265 000 / +254 732 597 495
Address: Nyambene House, 3rd Floor, Tom Mboya Street, Nairobi, Opposite Agro House
Acknowledgment
By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer. If you do not agree with any part of this Disclaimer, you must not use our services.